December 22, 2014

Using Ipsos I-Say Point Cards The Right Way


Encompass Card

I began doing surveys for Ipsos I-say many years ago as a way to make a few extra bucks. At first, many of the survey sites would pay actual money to complete a certain amount of opportunities, in turn earning points that were then converted to dollar values. To be honest, it takes you a long time to complete enough surveys to even make $10.

After a few years though, and I assume it was a cost cutting measure, I-say began offering American Express point cards that they issue through a partnership with Encompass-Select. That all sounds pretty up front, but there are problems with these point/cash cards.

The problem I ran into recently was that I wanted to use the card to pay for a take-out item at a deli. What I did was present the card and the cashier rang up the whole amount, which was $11.89. My AE card was non-reloadable and in the amount of $10. What I should have done was to ask the cashier if supplemental payment was allowed before handing her the card. If it had been, then I could have paid the difference. As it was, I had her void the charge and just paid cash.

Supplemental Payment
If your desired purchase amount is greater than your available points, you must consult with the establishment to determine whether supplemental payment is allowed. It is up to each establishment to determine what form of supplemental payment will be accepted. Always use the Card as the first form of payment. Be specific in telling the cashier the exact amount to deduct from the Card. Then, place the remaining balance on a supplemental form of payment.

For a short time, my point card was showing a $0 balance, but after contacting I-Say and asking their advice, and then calling Encompass-Select (AMEX Customer Service at 1-888-210-9821), my balance was set back to $10, and my lesson was learned (I hope) when it comes to using point cards.

Because there are currently better, and more lucrative, ways for me to make money online, I have quit doing a lot of surveys for places like I-Say. Truthfully, I don’t like the way they pay with these point cards. Just give me the ca$h and pay me for the work I do for you in a timely manner!

For a full explanation of how to use the Ipsos I-say point cards click here.

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