July 21, 2017

Roboform Fix For Firefox Browser

FF logo Roboform logo

After a recent update of Roboform, I began getting an error message that stated:

Can not load RoboForm add-on
Please restart browser or reinstall RoboForm

TypeError: aId is undefined
resource://app/modules/CustomizableUI.jsm(1104)

Before contacting Roboform support, I did uninstall and then reinstalled RF to see if that solved the problem. It didn’t, so I then sent a support ticket to Roboform support, Including the error message text.

The reply from TS  Olivia came back within a few minutes:

Olivia replied (2015/01/30 11:22 pm EST):
Please UNcheck the option ‘Attach RoboForm to Firefox even if adapter is not installed’ in RoboForm > Options > Browser Integration
click OK and restart Firefox, if running.
Should help.

The result was that it did help and Firefox no longer shows that error message.

 

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